Roleplay Brief

Roleplay Brief


Instructions:

You will join an online meeting/conference call with your prospect.  As you are joining the prospect’s meeting the prospect will, if needed, give you the functionality to share your computer screen with them if you need to.  This is a real-life situation and the prospect will not give advice or guidance during your meeting.  It is your meeting to run as you would any other meeting.

The aim of the meeting is to secure the assignment using the methodology and tools that you have been trained to use. 

Your diary appointment has been confirmed (or you can book it here) and you have up to 60 minutes with the prospect.

Background

You have been made aware, via another client (Gavin Wheeler, MD of WDMP), that FT10 are recruiting for an Operations Director.  Your client (Gavin) has worked with you before when he was hiring and he really liked it.  He mentioned your success at helping him hire to your prospect, James O’Brien, MD of FT10.  James is searching for an Operations Director.

So, this is a warm call but still the first time you have ever spoken to James O’Brien.

Your research

You have researched FT10 on the internet and have learned that they are a call centre business delivering marketing campaigns to their clients who are predominantly Technology companies that outsource their marketing.  They are an international business with offices in the UK, US and Germany. The HQ is based in Leeds and further research on LinkedIn shows that they have a team of c125 people of which the Leeds team constitutes c95 people.  No reliable turnover figures for the business could be sourced.


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